If you’re interested in getting into management or are already working as a manager, this course, which leads to a recognised award from the Chartered Management Institute (CMI), will increase your skills and knowledge to equip you to become a better leader. Designed for first line managers and supervisors, by completing this course you’ll develop your communication and motivational skills to become a more effective and productive manager. Full details of the course can be found below.
There are no formal entry requirements but you should be working as a first line manager or thinking of becoming one.
Hours of study
You should allow for 20 guided learning hours per unit, plus additional time for completing assignments.
Exams and assessment
You'll need to complete any one unit to achieve the Award, which requires a minimum of six credits. There is one NEC assignment and one CMI assignment per unit.
We offer the First Line Management qualification at three levels: Award, Certificate and Diploma. The Award serves as an introduction to some of the principles of management, helping develop your basic knowledge in this area. The Certificate builds on this knowledge, while giving you the opportunity to go into more detail on areas specific to your management role. The top-level qualification, the Diploma, goes into even more depth, and will comprehensively equip you to become an excellent line manager.
NEC will register you as a student with CMI as a student. The £74 registration fee is not included in the course fee.
How to enrol
For this course you will need to enrol over the phone using the number at the top of the page, or request a paper enrolment form to be sent to you if you wish to enrol by post.
You can pay for your course in one payment or spread it out over monthly instalments.
The instalment payment plan for this course is as follows:Pay a deposit of £38, then:
Three monthly instalments of £42.33
Unit 3001: Personal development as a first line manager - six credits
- Personal development plans
- Planning and managing work
- Effective working relationships
- Safeguard the welfare of the team in the working environment
Unit 3002: Resource planning - six credits
- Planning resource needs
- Changing resource requirements
- Monitoring and controlling resources
Unit 3003: Meeting stakeholder needs - six credits
- Planning to meet stakeholder needs
- Continual improvements to meet stakeholder needs
- Preparing a case for change
Unit 3004: Managing and communicating information - six credits
- Gathering and selecting data
- Interpreting data
- Communicating conclusions and recommendations
Unit 3005: Developing individuals and teams - six credits
- Leading your team
- Current competencies
- Developing individual and team competencies
Unit 3006: Recruitment and selection - six credits
- The purpose of recruitment and selection
- The recruitment process
- The selection process
Unit 3007: Maintaining quality standards - six credits
- Quality and organisation
- Quality and the team
- Quality standards
Unit 3008: Improving team performance - seven credits
- Issues that affect performance
- Addressing performance issues
- Resolving performance issues
Unit 3009: Management communication - six credits
- The importance of communication
- Briefings, meetings and reports
- Reviewing the effectiveness of communication
Unit 3010: Being a leader - six credits
- Leaders and organisations
- Leadership styles
- Leading teams
Thank you for your interest in this course.
Please fill out your details below, and you will receive an email containing a link to download the course sample.
What our students say...
The certificate enhanced the skills I already had to be a competent line manager. The coursework made me much more confident, and the modules helped me to refine my skills and do my job in a professional way. I also found the support from my tutor invaluable.