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Assertiveness at Work

Each of the Soft Skills has a 'Getting Started' section at the beginning - a bit like the course guide, this covers the following:

• Whats in the guide
• Learning through activities
• Practicalities
• Key terms (assertiveness and project management only)
• Continuing professional development
• Further reading and websites
• About NEC
• Credits and copyright

Features:

• Front page shows how to navigate through Learning Guide
• Activities will be found throughout, where applicable
• Help on top - this function allows a popup window to stay on your desktop while you work
• Related information - Links to other topics of interest (where applicable)
• Tips - Useful tip about the topic (where applicable)
• More information - more detailed description of the topic (where applicable)
• Print - prints the page you are reading
• Feedback - opens your email server and sends feedback on the page you are viewing direct to NEC
• Several ways to search for information - Explorer menu, a-z menu, find function

VAT

Please note: Price includes £19.78 VAT

USP's of Soft Skills

• Enhance business skills
• Improve employability
• Demonstrates competence to others
• Develops skills in new areas
• Proves learning agility
• Maintenance of current knowledge and skils
• Can work through in a linear route and/or dip in/out as needed to maintain what you have learnt

Assertiveness Course Contents:

• Defining assertiveness - distinguishing types of behaviour and determining your rights
• Behaviour patterns - assessing your behaviour
• Assertive behaviour - Body Language, listening and owning and taking responsibility for your own thoughts
• Handling criticism - techniques for dealing with confrontation
• Assertiveness action plan - putting your learning into practice and completing an action plan.

Order details

Course	Assertiveness at Work
Course code	L01E
Enrol by post or phone: Student Course Fee -10% discount	£113.00
Enrol online: -