As a guideline, you should allow for 20 guided learning hours per unit, plus additional time for completing assignments. You will have tutor support for a period of up to 12 months from the date of enrolment.

Unit 3001V1: Personal development as a first line manager - six credits

• Personal development plans
• Planning and managing work
• Effective working relationships
• Safeguard the welfare of the team in the working environment

Unit 3002V1: Resource planning - six credits

• Planning resource needs
• Changing resource requirements
• Monitoring and controlling resources

Unit 3003V1: Meeting stakeholder needs - six credits

• Planning to meet stakeholder needs
• Continual improvements to meet stakeholder needs
• Preparing a case for change

Unit 3004V1: Managing and communicating information - six credits

• Gathering and selecting data
• Interpreting data
• Communicating conclusions and recommendations

Unit 3005V1: Identifying development opportunities - six credits

• Leading your team
• Current competencies
• Developing individual and team competencies

Unit 3006V1: Recruitment and selection process - six credits

• The purpose of recruitment and selection
• The recruitment process
• The selection process

Unit 3007V1: Maintaining quality standards - six credits

• Quality and organisation
• Quality and the team
• Quality standards

Unit 3008V1: Improving team performance - seven credits

• Issues that affect performance
• Addressing performance issues
• Resolving performance issues

Unit 3009V1: Management communication - six credits

• The importance of communication
• Briefings, meetings and reports
• Reviewing the effectiveness of communication

Unit 3010V1: Being a leader - six credits

• Leaders and organisations
• Leadership styles
• Leading teams

Unit 3017V1: Introduction to first line management - six credits

• Be able to construct a personal development plan
• Understand stakeholders and their needs
• Understand the need to develop and maintain working relationships
• Be able to manage team performance

Unit 3018V1: Corporate social responsibility - six credits

• Understand the application of Corporate Social Responsibility in an organisation
• Understand the organisational responsibilities for Corporate Social Responsibility
• Understand the relevance of Corporate Social Responsibility to departmental performance

This course has:

• 1 NEC assignment per unit
• 1 CMI assignment per unit

Your course is delivered online through learn@nec, so it’s important that you have access to a computer and the internet. We recommend that your computer is using one of the following operating systems and browsers to improve your experience of using learn@nec:

Operating systems:

• Windows 7 or later
• Mac OSX 10.7 or later
• Google Chrome OS
• Android 4.4 or later, using the Chrome browser
• iOS 6 or later, using the Safari browser

Browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Safari 6 or later
• Internet Explorer 10 or later (excluding IE11)

learn@nec may work on other operating systems and browsers with some restrictions. You can see full details of the system requirements by clicking here.

It’s your choice: you can pay in full at the point of enrolment, or you can spread the cost over monthly instalments with our finance offer. To pay in instalments you will need to enrol by telephone.

Representative example: