Explore Our courses

Understanding Mentoring and Coaching (Level 3 Award) Teaching



Learn the key skills and mechanics of mentoring and coaching with our Understanding Mentoring and Coaching course.

This accredited version of the course, leads you to a TQUK Level 3 Award in Coaching and Mentoring. You can expect to learn the key skills of mentoring and coaching, exploring theoretical approaches and methods of “active listening”.

Whether you are a teacher, work for a charity or just have an interest in the topic, this course will help you further your career and hone your skills.

Why study Understanding Mentoring and Coaching (Level 3 Award)?

If you’re keen to gain a broad introduction to mentoring and coaching, Understanding Mentoring and Coaching (accredited) is the perfect course for you.

By choosing online distance learning, you’ll have the flexibility to fit study around your lifestyle, learning at your own pace as you work through a series of engaging topics.

Our Understanding Mentoring and Coaching course is ideal if you:

  • Are keen to gain a broad foundation in the key ideas and applications of mentoring and coaching.
  • Want to learn more about the theories behind mentoring and coaching.
  • Would like to discover how mentoring and coaching can enhance your career.
  • Are interested in building your observational, analytical and listening skills, to improve your employability.

Course content

Topic 1: Concepts of Coaching and Mentoring

  • This first topic will introduce the purpose of mentoring and coaching, identify the key differences in approach and responsibility of a coach and a mentor, and explore some theoretical models.
  • Progress Check 1

Topic 2: Key skills and attributes

  • In Topic 2 you will explore your own beliefs, values and behaviours alongside the key skills and behaviours needed in a coach or mentor. You’ll also look at what we mean by the terms ’empathy’ and ’emotional intelligence’ and consider how they can be demonstrated.
  • Progress Check 2

Topic 3: Communication skills

  • You will begin this topic by exploring techniques for active listening and considering the roles of non-verbal communication and questions in effective communication. The topic also covers how to build trust and rapport, as well as useful models for giving effective feedback.
  • Progress Check 3

Topic 4: The mechanics of coaching and mentoring

  • The final topic explores the benefits of coaching and mentoring programmes. It also covers some practical issues to take into consideration, such as planning, using mentoring contracts, record-keeping, confidentiality and evaluating success.
  • Progress Check 4

Study Understanding Mentoring and Coaching with us and benefit from:

  • Flexible learning
  • Support from a personal tutor
  • Any time enrolment
  • Our exam booking service
  • Assignments with tutor feedback
  • Ongoing support from Student Support
  • Forums to discuss your course with other students


Choose when and where you access your course, using learn@nec our 24/7 learning platform.

This easy-to-use learning platform includes interactive checkpoints, quizzes and activities to help you evaluate your progress.

What you need to know

Exam board

  • TQUK


  • Online learning with support from a personal tutor


  • Complete at your own pace
  • Approx. 32* hours plus time for completing assignments

*The specification suggests that 32 hours is needed. You’ll also need time to complete assignments and prepare yourself for exams. Everyone is different so it’s impossible to say with certainty how long a course will take you, but you should expect it to take you approximately 32 hours. Taken across the length of time we recommend, this equates to approximately 4 hours per week. This will increase if you choose to take it over a shorter time frame.


  • 3 assignments


  • No additional set texts required


  • Internet access
  • Computer operating system and browser to support learn@nec

What's included?

Our course fees are open and honest to help you plan for any additional costs.

Your course fee includes:

  • Access to learn@nec
  • All the course materials you need to complete the course
  • Support from a personal tutor
  • Assignment marking
  • NEC’s guide to study skills: How to Succeed as an Independent Learner
  • Spelling, punctuation and grammar guide
  • Time planner to help you plan your study timetable
  • Information on how to apply for exams

Your course fee does not cover:

  •  TQUK registration fee and accredited certificate – £52.80

Level 3 Award or Endorsed?

NEC offer two versions of the Understanding Mentoring and Coaching course: the endorsed version and the Level 3 Award.


  • Approximately 15 hours of study.
  • Endorsed by TQUK with optional certificate.
  • Self study.


  • Approximately 32 hours of study.
  • This accredited version of the course, leads you to a TQUK Level 3 Award in Coaching and Mentoring.
  • Assignments are marked by your NEC tutor and moderated by TQUK.

Exams and assessment

Assignment-based for the Accredited version. No exams, but work must be moderated by TQUK before a pass grade is confirmed. To achieve a Pass, all assessment criteria must be met.

Arrange a call back with a member of our Course Advice Team

Would you like to talk to our Course Advice Team about the best route for you? Visit our Contact Us page, fill in the form and a member of the team will get back to you!