GET THE MOST OUT OF LEARNING

Pastoral care service

We welcome and value all students and want to ensure you have the opportunity to achieve your goals.

NEC’s delivery model is self-directed and self-paced learning. Many students find this flexibility is welcome. For some, occasional or regular support from a specialist tutor will enable them to reach their full potential. The list below details the types of support NEC can offer.

  • Study Skills
  • Personal Timetable creation
  • Regular Monitoring of progress
  • Meeting deadlines
  • Exam preparation
  • Support to access services for mental health support

Wellbeing for learning programme

NEC’s Pastoral Officer has created a series of focused sessions throughout the year which provide students with the space to explore any barriers to learning they may have. The sessions provide information and techniques regarding how to be a successful online distance learner.

  • The sessions are free of charge for NEC enrolled students.
  • Live, engaging and supportive.
  • Every other month.
  • Topics include: Getting Started, Motivation and Procrastination, Revision and Anxiety.

Initiating support

You may have had a conversation with our pre-enrolment team about the services we offer to enrolled students, and would like to put this support in place.

You may have made contact with the NEC Pastoral Officer through the Student Support Team. Or our Pastoral Officer may have reached out to you.

Either route is fine, and will be met with the same professional and supportive response.

What past students say

The NEC has been a game-changer for me. It provided the support I needed to overcome my challenges and thrive in my studies.

NEC is really concerned with the wellbeing of all in the organisation – the students and the staff as well.

I wouldn’t change a thing about joining NEC. It allowed me to focus on myself, and I’m proud of what I’ve achieved and learned. I’ll always be grateful for the support. Thank you for everything over the past few years.

Student stories
Initiating support

Stage 1

The NEC Pastoral Officer offers Stage 1 support remotely, often providing enough assistance to help students progress. This support includes three focused calls, where the officer identifies and addresses key areas of need. The calls are scheduled at convenient times and can be spread over an agreed period.

  • If you are under 18 or registered as a vulnerable adult then your carer will be invited to attend the call with you.
  • If you are the parent / guardian of an under 18 student, or of an adult learner who is registered as vulnerable, we will always invite you to attend meetings with the Pastoral Officer and the student.

It may be during this stage of support that you and the Pastoral Officer agree that further on a different type of support is required. It is at this point they will discuss the next stage.

Getting further help

Stage 2

Most students find the three Stage 1 Pastoral Officer sessions to be sufficient to help them move forward with their studies.

Student Support

It may be that you do not require specialist support but would like to put in place regular meetings to track progress, enhance your study skills, and to support you to meet your learning goals. These can be weekly, every other week, monthly or ad hoc as you require.

This can be arranged at an additional fee:

  • 30 mins – £45
  • 60 mins – £60
Trusted NEC partners

Specialist support

Some students may need additional or specialist support. To provide this, NEC partners with external experts to ensure students receive the care they need for SEN or mental health concerns.

Through these partnerships, NEC students can access professional support, including a free initial consultation and discounted rates for further sessions. If you already have support in place, that’s perfectly fine.

By partnering with external organisations we can offer students access to professional support. NEC students can book an initial free consultation. After this call students can take advantage of a partner discount for further sessions. It may be that you have identified your support via other partners, and this is absolutely fine.

Areas our external partners can support include:

  • Anxiety
  • Autism Spectrum Disorder
  • CBT
  • Dysgraphia
  • Dyslexia
  • Dyscalculia
  • Eating Disorders
  • Grief Counselling
  • Speech and Language Therapy

Ready to find out more?

Please contact Pastoral Care if you require any further information.

By engaging with our Pastoral Care Service you are declaring your understanding of the service as laid out above. Information you share with NEC during your engagement with the service will be stored securely on password protected systems, and will only be shared with internal staff and NEC tutors where sharing is considered to be appropriate.  

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