Course Overview

Support others to grow with confidence and purpose.

Want to help others grow, develop and achieve their potential? NEC’s accredited Understanding Mentoring and Coaching course introduces key principles, skills and approaches used to support others in educational, care or professional settings. You’ll explore the differences between mentoring and coaching, reflect on your own style, and learn how to build trust and structure effective sessions. With flexible online learning and tutor feedback, this Level 3 Award is ideal for aspiring mentors, educators, or team leaders.

  • 1:1 tutor support

Understanding Mentoring and Coaching at a glance

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Accreditation

TQUK

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Format

Online learning with support from a personal tutor

course hours icon
Hours

Complete at your own pace

Approx. 32* hours plus time for completing assignments

course entry requirements icon
Entry requirements

No formal qualifications are required for this course

An ability to read and write in English

Minimum age 18

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Assignments

3 assignments

Assignment-based for the Accredited version. No exams, but work must be moderated by TQUK before a pass grade is confirmed. To achieve a Pass, all assessment criteria must be met.

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Resources

No additional set texts required

course requirements icon
Requirements

Internet access

Computer operating system and browser to support learn@nec

course exam board icon
Accreditation

TQUK

course resources icon
Resources

No additional set texts required

course assessment icon
Assignments

3 assignments

Assignment-based for the Accredited version. No exams, but work must be moderated by TQUK before a pass grade is confirmed. To achieve a Pass, all assessment criteria must be met.

course hours icon
Hours

Complete at your own pace

Approx. 32* hours plus time for completing assignments

course entry requirements icon
Entry requirements

No formal qualifications are required for this course

An ability to read and write in English

Minimum age 18

course format icon
Format

Online learning with support from a personal tutor

course requirements icon
Requirements

Internet access

Computer operating system and browser to support learn@nec

course exam board icon
Accreditation

TQUK

course format icon
Format

Online learning with support from a personal tutor

course hours icon
Hours

Complete at your own pace

Approx. 32* hours plus time for completing assignments

course entry requirements icon
Entry requirements

No formal qualifications are required for this course

An ability to read and write in English

Minimum age 18

course assessment icon
Assignments

3 assignments

Assignment-based for the Accredited version. No exams, but work must be moderated by TQUK before a pass grade is confirmed. To achieve a Pass, all assessment criteria must be met.

course resources icon
Resources

No additional set texts required

course requirements icon
Requirements

Internet access

Computer operating system and browser to support learn@nec

Why study Understanding Mentoring and Coaching

This course is ideal for you if you

  • Are keen to gain a broad foundation in the key ideas and applications of mentoring and coaching.
  • Want to learn more about the theories behind mentoring and coaching.
  • Would like to discover how mentoring and coaching can enhance your career.
  • Are interested in building your observational, analytical and listening skills, to improve your employability.

 

Course content

What you’ll learn…

Topic 1

Concepts of Coaching and Mentoring

  • This first topic will introduce the purpose of mentoring and coaching, identify the key differences in approach and responsibility of a coach and a mentor, and explore some theoretical models.
  • Progress Check 1
Topic 2

Key skills and attributes

  • In Topic 2 you will explore your own beliefs, values and behaviours alongside the key skills and behaviours needed in a coach or mentor. You’ll also look at what we mean by the terms ’empathy’ and ’emotional intelligence’ and consider how they can be demonstrated.
  • Progress Check 2

 

Topic 3

Communication skills

  • You will begin this topic by exploring techniques for active listening and considering the roles of non-verbal communication and questions in effective communication. The topic also covers how to build trust and rapport, as well as useful models for giving effective feedback.
  • Progress Check 3

 

Topic 4

The mechanics of coaching and mentoring

  • The final topic explores the benefits of coaching and mentoring programmes. It also covers some practical issues to take into consideration, such as planning, using mentoring contracts, record-keeping, confidentiality and evaluating success.
  • Progress Check 4

 

    Affordable study

    Flexible payments and financial help

    • As an education charity dedicated to helping independent learners achieve life-changing qualifications we want to keep fees affordable. All of our course fees are clear and transparent to help you plan for any additional costs.
    • NEC’s fees offer some of the best value on the market, with multi-buy options, special offers, personal discounts and affordable finance options.
    • Used responsibly, finance is a great way to spread the cost of your course. We’ve teamed up with Omni, one of the UK’s leading finance specialists.
    • Depending on your own circumstances, there are a number of possibilities for getting help to fund your course.

    Visit our Fee information page or

    Talk to an advisor
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    Monthly instalments

    Study now, pay your way

    It’s your choice: you can pay in full at the point of enrolment, or you can spread the cost over monthly instalments with our finance offer. We offer a choice of six or 12 monthly repayment plans, with 0% APR as standard.

    To pay in instalments you will need to enrol by telephone.

    The National Extension College (NEC) work with finance company OMNI. For more information on our relationship with OMNI and replayment plans see our Fee Information page.

    Course fee £419* (excl. registration fee)
    Deposit £41.90
    Amount of credit £377.10
    Monthly payment £31.43
    Duration 12 months
    Total repayment £419 (excl. registration fee)
    Cost of credit £0.00
    Rate of interest 0% APR representative
    Got a question?

    Talk to one of our course advisors

    Unsure whether online distance learning is right for you?

    Our friendly Course Advice Team are here to help answer your questions and take you through your options.

    • Book a call and someone will get back to you at a convenient time.
    • Or contact us today by phone or email.

    We’re waiting to help you get ahead and achieve your goals, your way.

    Talk to a course advisor

    Frequently asked questions

    Your common questions and concerns answered. Read more FAQs.

    NEC offers flexible, online GCSEs, A levels, and vocational courses that you can study anytime, anywhere. When you enrol, you’ll receive a welcome email with login details for learn@nec, our virtual learning platform.

    You’ll be supported by a qualified subject tutor who provides feedback on your assignments and helps guide your progress. Our expertly designed courses include engaging materials, interactive learning activities, and selected online resources — all created by experienced teachers, examiners, and learning designers.

    Our courses are designed to let you study at your own pace — all within a clearly defined enrolment period to help keep you on track. Many courses let you study your way, with flexible assignment deadlines to suit your schedule. Others may include set dates — especially for things like exams or NEAs (Non-Exam Assessment) — to help you stay on track.

    Yes! You can connect with other learners in your course’s online forum. Many students find discussing topics with peers helps reinforce their learning — and helps them feel part of a wider learning community.

    Yes. Most NEC courses, including all GCSEs and A levels, lead to qualifications awarded by major UK exam boards such as AQA, Edexcel, OCR and Cambridge International. You’ll earn exactly the same qualification as students in school or college.

    We’re also approved to offer CMI qualifications for management, as well as TQUK-accredited courses and Functional Skills qualifications in English and Maths. These nationally recognised qualifications are designed to help learners build practical skills and are ideal for both personal development and career progression.

    Some short courses, like those in the arts, are for personal development and enjoyment but don’t lead to formal accreditation.

    Yes, NEC is a JCQ-approved exam centre, which means we can support your exam entry, provide verified access arrangements, and oversee non-exam assessments (NEAs) — essential for subjects like English, Science and Geography.

    Yes. Many students complete a one-year fast track option, especially if working towards university or career deadlines. You’ll need to commit regular study time and plan carefully around assignment deadlines and exams.

    If you’re unsure whether fast track is realistic, we’ll advise you.

    Yes. You can enrol any time and begin studying when it suits you. However, if your course involves an exam, you’ll need to complete all assignments and assessments (also known as coursework or NEA — Non-Exam Assessment) in time for set exam dates — so don’t leave it too late!

    If you’re planning to apply to university, please also be aware of UCAS deadlines. For example, to receive predicted grades through our UCAS Application Service, you’ll need to have completed a certain number of assignments by specific dates.

    Check the individual course pages for guidance, or book a call with an advisor to discuss your timeline and study plans.

    Yes — NEC is ideal for international students. Many of our courses are available worldwide, but there are a few things to check before enrolling:

    Exams: You’ll need to arrange a local exam centre. AQA does not offer international exams, so you’ll need to travel to the UK for those.

    Qualification recognition: Ensure your chosen qualification is recognised in your country.

    Our team is happy to help you explore your options.