NEC’s Commitment to Safeguarding
CLICK HERE IF YOU HAVE AN IMMEDIATE SAFEGUARDING CONCERN.
The National Extension College (NEC) is a non-profit making registered charity and a distance learning provider of general educational courses. We are committed to safeguarding and promoting the welfare of all learners, including children, young people, and adults at risk who engage with our services.
NEC promotes a culture of vigilance, where the safety of learners is a shared responsibility of all staff. All individuals engaging with learners, regardless of role, are expected to be alert to signs of harm, actively contribute to a safe learning environment, and take appropriate action where concerns arise.
As an online and distance learning provider, we recognise the particular importance of safeguarding within a remote environment. We are committed to creating a safe, supportive, and inclusive learning experience where all learners feel respected, valued, and protected from harm.
NEC’s Commitment to Online Safety
NEC is committed to ensuring a safe, respectful, and legally compliant online learning environment for all students, staff, and tutors. Our policy sets out clear expectations, monitoring, and response mechanisms to protect students, particularly minors and vulnerable learners.
Likewise, NEC has clear guidance on the acceptable, responsible and safe use of our digital platform which is outlined in our Student Acceptable Use Agreement.
During Working Hours
If you have any safeguarding concerns, please contact us via safeguarding@nec.ac.uk during working hours. This is a confidential account.
You can also speak to your academic or pastoral tutor about any concerns you have.
Emergency and Out of Hours Contacts
- In the event of an emergency, including a threat to life, always call the emergency services on 999.
- For non-emergency calls you can contact the Police on 101 or for medical concerns, the NHS on 111.
- Anti-terrorist hotline: 0800 789 321 – for concerns about possible terrorist activity.
There are also charities who have out of hours support:
- NSPCC for concerns about young people 0808 800 5000
- Samaritans 116123, Text ‘SHOUT’ 85258.
NEC’s Safeguarding Team
Services for Schools
At NEC, we understand the diverse needs of schools and students alike. That’s why we’re excited to introduce our comprehensive support services designed specifically for schools.
Pastoral Care Service
We welcome and value all students and want to ensure you have the opportunity to achieve your goals.
At NEC, we understand that every student’s learning journey is unique. That’s why we provide expert support tailored to meet your individual needs – helping you stay on track and succeed, whether you are new to distance learning or navigating life’s challenges.